On brilliant but cruel bosses

Minding the Workplace

To what degree should we tolerate superstar bosses who treat others like dirt?

In a recent piece for the New York Times, Tony Schwartz writes about visionary leaders such as the late Steve Jobs (Apple), Jeff Bezos (Amazon), and Elon Musk (Tesla), who are well known for their nasty and cruel behaviors toward co-workers, especially underlings. Predictably, the piece raises questions about how much extra leeway should be granted these geniuses in view of their unique gifts.

When I give talks or interviews about bad bosses and workplace bullying, oftentimes some variation of this question comes up: If you want to stop workplace bullying, then does that mean we’ll lose the contributions of people like Steve Jobs? The hidden assumption behind the question is that we’ll also lose out if these gifted but sometimes mean-spirited people are chased out of the workplace. The irony of the question isn’t lost on me…

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